February 8, 2012

Apple Admits Glitch With Verizon iPad 2

By Roger Cheng

Some iPhone owners groused about AT&T’s network and longed for the day when they’d be able to use their Apple gadgets on Verizon’s network. That day has come, but for a few iPad 2 owners that Verizon service isn’t proving to be worry free.

Bloomberg News

Apple says a “small number” of Verizon iPad 2 customers are experiencing connectivity problems, acknowledging the problem after message boards filled this week with customers complaining they are having difficultly accessing Verizion Wireless’s 3G data network.

An Apple spokeswoman says the company is investigating the issue. She wouldn’t say how many iPads were affected, or how soon a fix would be sent out. Verizon declined to comment, deferring to Apple.

Some iPad 2s users are having trouble reconnecting to the Verizon 3G network after they turn it off the connection. One fix circulating around the Internet has been to turn the cellular data switch to on and then reboot the tablet by turning it off and back on again. Another message board user has suggested erasing the content of the iPad after backing up the data, which others have commented as effective.

Apple has faced issues with its products before, including the high-profile “antenna-gate” that affected the AT&T Inc. iPhone 4 last year. But the problems haven’t dented its reputation; consumers continued to snap up the smartphone, while the iPad 2 remains a hard-to-find gadget.

Does your wireless network lose internet connection often?

Everyone in San Francisco has a wireless computer network, but they are not all created equal.
I’ve seen some old 802.11B (made before 802.11G and N) wireless routers still out there in service and while they may be working properly, they are most likely preventing you from enjoying the fast internet speeds that you are paying for.

There are many reasons that can cause a wireless network to become unstable. In densely populated cities such as San Francisco, there can be 10 or more wireless networks within range of your wifi devices and if they are all on the same channel, there can be too much competition for the same frequency. Set your router to use a channel that is less popular and make sure your network is getting the highest priority in your computer wireless network settings.

Not configuring the DNS (domain name servers) properly is also another common cause for slow page loads or no connection at all. Different internet providers require different configurations and your router made need the DNS addresses added manually.

The most common issue for dropped connections is an old router. As we all know, these plastic devices do not last forever. They will start malfunctioning, some sooner than others, and they will start requiring power cycles more and more often. To save your sanity, that is the time to get a new router and configure it properly.